Privacy policy

We understand that privacy is very important to you and that you may be reluctant to share personal information. However, to buy at Oxigo it is necessary that we have some basic information from you. Of course we will treat your information with care.

Name

First of all we like to know our customers by name; we believe in a personal approach. But secondly we also need your name for possible warranty issues later on. Most of our products have a serial number. We link this serial number to a sale. If you would claim the warranty of a product, we can trace back when the product was sold to you. Because we sell medical devices, it is also from a safety point of view very important that we can trace back products (so-called ‘traceability’).

Address

To ship your order, we obviously need your address. The details you enter with your order will be used by us to process the order. Your details may be passed on to third parties involved in the processing of the order (eg the delivery company).

Email address

We work with an automated system to send shipping and order confirmations by email. It is therefore important that we have your correct email address; otherwise you will not receive any confirmations. Between placing your order and receiving it, you may receive status updates by email. After that you will not receive any further emails. During the ordering process you have the option to subscribe to our newsletter. If you subscribe, you will receive our newsletter periodically. You can unsubscribe at any time for (receiving) the newsletter by sending an e-mail to [email protected] or via a link in the footer of the newsletter.

Cookies

Oxigo makes use of cookies on this website. Cookies are small text files stored on your computer, phone or other web enabled device. Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible. For placing cookies, Oxigo will ask you for permission in advance by means of a bar at the bottom of the website. If you continue to use our webshop you will automatically agree with our cookies. If you wish to disable the cookies, you can delete the cookies or have them deleted by your browser or virus scanner.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this website, your IP-address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the whole IP-address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, which your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

Facebook plug-in

We have incorporated so-called plugins (“plugins”) of the Facebook social network into our website which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). A list and the appearance of these Facebook plugins may be viewed at: https://developers.facebook.com/docs/plugins.

The plugins are embedded into the web page by means of „2-klick “or „Shariff“ solutions in order to increase the protection of your data when visiting our website. This embedding ensures that no connection with Facebook servers will be established when calling up a page of our web presence containing those plugins. Only once you activate the plugins and thereby give your consent to the data transmission, your browser will establish a direction connection with the Facebook servers. The content of the respective plugins will be directly transmitted to your browser and will be embedded into the web page. The plugin then transmits data (including your IP-address) to Facebook.

We have no influence on the amount of data Facebook collects by means of plugins. To our knowledge, Facebook in any case is informed about which of our pages you have called up or you are calling up currently. By embedding plugins Facebook receives information on your browser having called up the respective web page of our web presence, even if you do not have a Facebook profile or if you are not logged into Facebook currently. This information (including your IP address) will be directly transmitted by your browser to a Facebook server in the USA and stored there. If you interact with the plugins, for example, if you activate the “Like” button, the respective information will be directly transmitted to a Facebook server and stored there, as well. Furthermore, this information will be published on Facebook and signaled to your contacts.

The purpose and the extent of data collection and the further processing and use of data by Facebook, your rights and setting options to protect your privacy can be found in Facebook’s privacy policy at: http://www.facebook.com/policy.php.

If you are a member of the Facebook social network and if you want to limit the collection of data via our web pages and the integration of your user data with your data stored by the Facebook social network, you should log out from Facebook prior to visiting our website. You can completely prevent the downloading of Facebook plugins by using add-ons for your browser in the future, for example by using the script blocker “NoScript” (http://noscript.net/).